Kestrels Services Pvt. Ltd. (“us”, “we”, or “Spoint”) is the author and publisher of the internet resource www.spoint.live (“Website and Application”) on the world wide web as well as the application provided by Spoint, including but not limited to the software and applications of the brand names ‘Spoint’, referred to as the “Services”).
Spoint offers a technology platform on www.spoint.live and Mobile Application.
At Spoint, we value your concerns about privacy & security while browsing our Website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. By using the Website’s services, you agree to the provisions of this policy.
Our goal in this policy is to be completely transparent about the data we collect, why we collect it, and how we use it, in order to make your experiences of browsing and using our services on this Website valuable.
The Website and application is not responsible for User Content, the quality, the truth or accuracy of the listings and the Website makes no representations about any User Content on the Website. The Website and Mobile application reserves the right in its sole discretion to remove User Content or other material from the Website from time to time, Website does not assume any obligation to do so and to the extent permitted by law, disclaims any liability for failing to take any such action.
In no event shall the Website be liable to you or any user on account of any use, misuse or reliance on the Website for any damages whatsoever, including direct, special, punitive, indirect , consequential or incidental damages or damages for loss of profits, revenue, use, or data whether brought in warranty, contract, intellectual property infringement, tort (including negligence) or other theory, even if Spoint is aware of or have been advised of the possibility of such damage, arising out of or connected with the use (or inability to use) or performance of the Website. We do not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, content, product, services or processes disclosed on the Website or any other material or information accessible from the Website.
The foregoing limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy and to the fullest extent permitted under applicable law.
What information does the Website access?
As a general rule, this Website and Mobile application does not collect Personal Information about you when you visit the Website. You can generally visit the Website without revealing Personal Information, unless you yourself choose to provide such information.
This Website and application records technical and behavioural information which includes your visits, current location and logs of route travelled daily, check-ins of commercial places or places of interest and the following information for statistical purposes -your server’s address; the name of top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the Website; the pages you have accessed; the documents downloaded and the previous Internet address from which you linked directly to the Website.
You may be able to refuse or disable Cookies by adjusting your browser settings. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. For example, due to differences in how browsers and mobile apps function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, your opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.
The cookie stored on your computer may be refreshed once every month so that the information stored in the cookie is the latest and most relevant to you. We retain the right to bust the cookie (forcibly reset the cookie) before the expiry of one month from the date of last refresh for any technical reasons. However, any such cookie bust will not target any specific user and will apply to all the users of the Website.
All the information that you shall provide us is voluntary, including sensitive personal information. You understand that Spoint may use certain information of yours, which has been designated as ‘sensitive personal data or information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 for the purpose of providing you the Services and for sharing the information only with affiliates who are subject to this policy, as will be explained further below.
Does the Website share my information with companies/third parties/government agencies?
- Third party advertisers;
- Business Partners
- If you choose to register on the Platform using your social network account details (e.g., Facebook, Google, Apple account), you will provide us or allow your social network to provide us with your username and public profile. We will likewise share certain information with your social network such as your app ID, access token and the referring URL.
How long do we keep hold of your information?
We retain your information for as long as it is necessary to provide you with the service. We may also retain it only as long as we have a legitimate business purpose in keeping such data or where we are subject to a legal obligation to retain the data.
The security of your personal data.
We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will protect your personal data, for example, by encryption, we cannot guarantee the security of your information transmitted via the Platform; any transmission is at your own risk.
We will, from time to time, include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
Data protection principles
The company keeps only the absolutely required personal data for processing. This means that no data other than what is adequate, relevant and necessary is either requested or stored.
The personal data shall either be anonymous, consented or where there is a clear legitimate processing purpose to retain the same.
Confidentiality of processing
Any unauthorized collection, processing or use of personal data is prohibited. The company applies the ‘need to know’ principle. The access to personal data shall only be limited to the task in question.
The company keeping in mind the confidentiality has carefully implemented the roles and responsibilities to the employees.
As provided by GDPR, pseudonymisation is implemented by the company, whereby data is stored to transform personal data in such a manner that the resulting data cannot be attributed to a specific data subject without the use of additional information.
Data protection control
The company is compliant with applicable data protection laws (GDPR) for EU member citizens. The compliance is done with regular data protection audits and proper documentation. The responsible data protection authority can perform its own controls of compliance with the regulations of this Policy, as permitted under national law.
Link to third party sites
At times, the Website may provide links to other websites, which we believe may be of interest to you. We are not responsible for the content or services on these Website, and if you choose to explore these links we suggest you review their privacy policies. Spoint cannot guarantee that these links will work all the time and have no control over availability of linked pages. However prior permission is required before hyperlinks are directed from any website/portal to this Website. If a hyperlink is to be placed on your website/portal we encourage you to place a hyperlink to www.spoint.live on your website/portal for direct access to this Website.
Any personal information will be used to allow you to login to your account or to resolve specific service issues, inform you of our new services or features, or for helpline verification, or to communicate with you in relation to your use of the Website/Application. Any other information we collect will be used for-
- Our business purposes and this may include the viewing or advertising of services or relating to any associated services;
- Analytical purposes, data usage;
- Sharing location with friends/other users;
- Improving the Website or Application, or your user experience; and
- Providing targeted advertisements to you.
For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.
Persons who supply us with their profile on-line may receive communication from us via emails, pertaining exclusively to new products and services or any upcoming events. In order to provide and improve our services and to share relevant ads with you, we may use and disclose to our advertising and analytics partners non-personally identifiable information that we collect, including cookie data, some log data, and mobile data.
This Website complies fully with all the applicable and relevant laws of India. We have always cooperated with all law enforcement inquires. We may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bona fide requirement to prevent an imminent breach of the law.
The Accuracy and Confidentiality of Your Account Information is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of your email address and other account information at all times. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address.
Confidentiality and Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us.
Questions and Suggestions: If you have any questions or suggestions or wish to make a complaint you can write to us on the Contact page of the website.
Lead Supervising Authority
Spoint has appointed Ashish Dhanani as the person with responsibility for data protection compliance within the organisation. He can be contacted at Support@spoint.live. Questions about this policy, or requests for further information, should be directed to him